# Delivered work and work in progress

Case studies

We publish the problem, project status, and authorized results. We keep client company names private.

- [WhatsApp support when the front desk is busy](https://www.funnysoft.pt/en/case-studies/physiotherapy-clinic.md): At a physiotherapy clinic in Leiria, an AI assistant answers WhatsApp, books and reschedules appointments, and manages the waitlist. The team can take over any conversation at any moment. (In production)
- [From license plate to the right part, without portal-hopping](https://www.funnysoft.pt/en/case-studies/auto-parts.md): At an auto parts business in Leiria, finding the right reference takes up a significant part of customer service. We are building a tool that brings the vehicle, request, part, price, and stock into one workflow. (In progress)
- [Apex Scout](https://www.funnysoft.pt/en/apex-scout.md): A European track day platform built and operated by FunnySoft. Here too, we remain responsible after launch. (Our own product)

[Book a call](https://calendar.app.google/wzfT51cBvNT5i3x86) · <joao.santos@funnysoft.pt>

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FunnySoft · Forward Deployed Engineering · Leiria, Portugal

João Paulo Santos, sole trader. Trade name FunnySoft. Tax number 239506308. Registered office: Leiria, Portugal.

+351 916 439 451 · Call to the national mobile network

If you have a consumer dispute, you can use [CNIACC](https://www.cniacc.pt).

[Electronic complaints book](https://www.livroreclamacoes.pt/Inicio/)

<https://www.funnysoft.pt/en/case-studies>
